Contact Us
Our Clients Say
-
Livia
Ciao Alessia. Just received the yarn, absolutely stunning! ❤️
-
Loredana
Hi Alessia, I couldn't be happier with the yarn I received! ❤️
-
Elina
Hi Alessia, i got the yarn. Amazing Quality, thank you.❤️

FAQ
What is MEDAJA?
MEDAJA is dedicated to offering high-quality stock yarns. Our focus is on providing yarns crafted from the finest fibers, ensuring both luxury and durability in every product.
What types of yarn do you offer?
We offer a wide selection of yarns, including cashmere, cotton, wool, mohair, bamboo, linen, and more. Our stock collection is replenished weekly.
How can I place an order?
You can place an order directly through our e-commerce. For special requests or particular options, feel free to contact us by email at medajafilati@gmail.com or by sending a direct message on our Instagram or Facebook page. We accept payments through PayPal or bank transfer (standard or instant).
Do you offer customization or personalized yarn options?
Yes, we offer customization for certain products, such as specific colorways or blends. For custom orders on large projects, events, or specific applications, please contact us at medajafilati@gmail.com for more details.
What is your shipping policy?
We ship worldwide using the carrier of your choice. Shipping costs and delivery times are calculated at checkout based on your location. Orders are typically dispatched within 2-3 working days once payment is received.
Can I return or exchange my yarn?
If there's an issue with your order, such as receiving damaged or incorrect items, please contact us within 48 hours of receipt. We'll work to resolve the issue. If you decide to return your order, please note that shipping costs are at your expense. The return amount will be refunded within 14 days, depending on your bank. Products must be returned in the same condition in which they were received, and refunds are issued via the original payment method.
How should I store my yarn?
To maintain yarn quality, store it in a cool, dry place away from direct sunlight and moisture. Keep it in its original packaging or a protective container to prevent damage.
How can I stay updated on new collections and special offers?
Follow us on social media or check our website regularly for new product launches and promotions.
How can I contact MEDAJA?
For any questions or assistance, email us at medajafilati@gmail.com. We're here to help!